Sony Centres UK.

Worked with Sony Centre UK on a large ecommerce consolidation programme, supporting the transition from multiple country-based online stores towards more centralised regional storefronts and marketplace integrations.

As part of a small product delivery team, contributed to customer journey planning, functional requirements, high-fidelity design work and ecommerce workflow definition across a large and complex product catalogue.

Worked alongside developers and stakeholders through refinement sessions and delivery cycles, while also supporting comprehensive user acceptance testing prior to release.

The role provided hands-on experience within a large-scale ecommerce and product delivery environment.